Redirect Customer After Booking Appointment

After your client has booked, do you want to send them to a custom thank you page, or form to fill out? Maybe a page with parking instructions, "What to Expect," or FAQ's.

Follow the steps below:

General Redirect (Pro & Pro+)

Redirect all customers after booking

1. Go to the Gear Icon on the top right, then click on 'Settings'
2. This takes you to the account settings page. Top tabs will say Details, Booking Options, Booking Page and Business hours. Click on 'Booking Options'
3. Scroll down, 6 fields from the bottom you will see 'URL Redirect'
4. Add your URL in… and now anytime a customer books they will go to this page.
5. Done.

Redirect by Appointment Type (Pro+ Only)

Redirect customers booking a specific appointment type after booking

1. Go to the Gear Icon on top right, then click on 'Settings'
2. Click on 'Appointment Types' in the left menu.
3. Then click next to the name of the appointment type.
4. Add a URL in the URL redirect.
5. Click 'Update'
6. Now, anytime a customer books this appointment type, they will be sent to this specific website.
7. If you have a general URL and a Specific URL, the specific will overrule the general. So you can have 1 general link… and then use the specific feature for URLs for specific appointment types.