Customer Support

"How many users can I add during my 7-day free trial?"   Answer: During the trial period, you can add as many staff members and services as you wish. If you have 1 or 100, it is still free during y...

HIPAA COMPLIANCE STATEMENT Bookafy is willing to sign a HIPPA Business Associate Agreement- Bookafy submits this statement of policy regarding HIPAA regulations and obligations. While HIPAA complia...

"Can I stop the confirmation email from being sent to my customers?"   Answer: Yes, you can stop email confirmation from being sent to customers from the 'Booking Options' page.    

I’m trying to change my payment method because my credit card on file is expired. How can I do that ?   Answer:   Updating your billing info is simple.   Click here to sign into Bookafy Navigate t...

How much do you charge per user?   Answer: Please see the subscription matrix below.   Month-to-Month Pricing Per User Cancel Anytime Pay Monthly FREE  PRO PRO+ ENTERPRISE $0 for one use...

Ready to customize the look and feel of your Booking page and the overall customer journey? Here are some simple things you can do to help your page stand our from the rest:   Pro: Upload your Log...

We understand how frustrating and expensive no-show's can be. There are a few things you can do to reduce your no-show rate and increase bookings. Recommendations: Sign up for the Pro+ plan, and c...

If you wish to stop receiving SMS text message reminders for your users, there is a simple way to turn these notifications off. Instructions:   Turn off notifications for a specific user Click on...

In this video tutorial, learn how to set up your Bookafy account with all of the various logic in our feature set. The options are endless, and we will help you discover the best way to set it up f...