Customer-Support

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Activity overview

Latest activity by Customer-Support
  • Customer Support created an article,

    "Free Trial – Number of Staff & Services?"

    "How many users can I add during my 7-day free trial?"   Answer: During the trial period, you can add as many staff members and services as you wish. If you have 1 or 100, it is still free during y...

  • Customer Support created an article,

    "Is Bookafy HIPPA Compliant?"

    HIPAA COMPLIANCE STATEMENT Bookafy is willing to sign a HIPPA Business Associate Agreement- Bookafy submits this statement of policy regarding HIPAA regulations and obligations. While HIPAA complia...

  • Customer Support created an article,

    "Can I stop the confirmation email from being sent to my customers?"

    "Can I stop the confirmation email from being sent to my customers?"   Answer: Yes, you can stop email confirmation from being sent to customers from the 'Booking Options' page.    

  • Customer Support created an article,

    "My credit card has expired. How can I update the payment method on file?"

    I’m trying to change my payment method because my credit card on file is expired. How can I do that ?   Answer:   Updating your billing info is simple.   Click here to sign into Bookafy Navigate t...

  • Customer Support created an article,

    "How much do you charge per user?"

    How much do you charge per user?   Answer: Please see the subscription matrix below.   Month-to-Month Pricing Per User Cancel Anytime Pay Monthly FREE  PRO PRO+ ENTERPRISE $0 for one use...

  • Customer Support created an article,

    Ways to Personalize & Brand Your Account

    Ready to customize the look and feel of your Booking page and the overall customer journey? Here are some simple things you can do to help your page stand our from the rest:   Pro: Upload your Log...

  • Customer Support created an article,

    Reduce No-Show Rates

    We understand how frustrating and expensive no-show's can be. There are a few things you can do to reduce your no-show rate and increase bookings. Recommendations: Sign up for the Pro+ plan, and c...

  • Customer Support created an article,

    Comparative List of Features (All Plans)

  • Customer Support created an article,

    Remove SMS Alerts for Users

    If you wish to stop receiving SMS text message reminders for your users, there is a simple way to turn these notifications off. Instructions:   Turn off notifications for a specific user Click on...

  • Customer Support created an article,

    Setting Up Your Bookafy Account

    In this video tutorial, learn how to set up your Bookafy account with all of the various logic in our feature set. The options are endless, and we will help you discover the best way to set it up f...