Customer Support

Watch this short tutorial to learn how to add new questions to your booking form:

If you are setting up your White Label domain for the first time, here are steps to get you through the process.  We will first need to point your wildcard subdomain to our IP, and second we will n...

Calendar syncing is one of the most important aspects of using Bookafy. Watch this short tutorial to get your calendar syncing with Bookafy. 

If you are looking to add multiple Google calendars to sync with our calendar, this information is for you. Watch this short tutorial to help you navigate.

If you are trying to find the URL to share with your customers… here are a few places to look.

As a Bookafy user, manager, or admin, you can manually override an appointment made by a client from your Bookafy dashboard.  Use Case:  A customer makes their own appointment but then calls your ...

If you purchased an AppSumo plan, and you would like to upgrade to the Pro+ plan… or add more users… below we will share a bit more detail on how to do it, and the repercussions.   Details The Apps...

With Bookafy you can add tracking codes - google analytics, facebook pixels, etc. to track conversions from your website, paid ads traffic, and other platforms. To add your tracking codes follow t...

An important part of the customer journey is your cancellation policy. In Bookafy, you can set the cancellation and reschedule limits to reflect your company policy.  Instructions Set a limit for c...

In this video tutorial, learn how to set up your Bookafy account with all of the various logic in our feature set. The options are endless, and we will help you discover the best way to set it up f...